Privacy Policy of Samaa Fertility Clinic
This Privacy Policy (the "Policy") describes the procedure for collecting, using, storing, and disclosing personal data of users of the Samaa Fertility Clinic website (the "Site"). By using the Site, you agree to the terms of this Policy.

1. General Provisions
Purpose of the Policy: To ensure transparency in the processing of personal data and to protect your privacy.
Principles of Data Processing: Lawfulness, fairness, and transparency. We process personal data only to the extent necessary to achieve the purposes set forth in this Policy.

2. Collection of Personal Data
We may collect the following categories of personal data:

Contact Information: First name, last name, email address, phone number.
Information about Site Visits: IP address, cookie data, device type, browser, time of visit, and other related details.
Medical Information: Data provided during online consultations or when scheduling an appointment (with the user's consent).

3. Use of Personal Data
The collected data is used for the following purposes:

• To ensure the operation and improve the functionality of the Site.
• To respond to user inquiries and provide consultation services.
• To inform users about news, promotions, and updates regarding the clinic’s services (with the user’s consent to receive newsletters).
• To analyze and enhance the quality of the provided services.

4. Disclosure of Information to Third Parties
We may disclose personal data to:
Service Providers: To support the operation of the Site, conduct analytics, and manage marketing campaigns. All third parties are required to maintain confidentiality and use the data solely for the specified purposes.
Legal Obligations: If required by law or pursuant to a court order.
Clinic Partners: Only with the user's prior consent, if necessary to provide services.

5. Cookies
The Site uses cookies for:

• Ensuring the proper functioning of the Site.
• Analyzing user behavior to improve the user experience.
• Personalizing content and advertising. Users can manage cookie settings through their browser options.

6. Data Security
We take the necessary organizational and technical measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no system can guarantee absolute security.

7. User Rights
You have the right to:

• Obtain information about the data we collect and how it is used.
• Request correction or deletion of your personal data.
• Restrict or object to the processing of your data.
• Withdraw your consent to the processing of your personal data (provided that processing may continue on a lawful basis). To exercise your rights, please contact us using the contact details provided in the "Contact Information" section.

8. Changes to the Privacy Policy
We reserve the right to make changes to this Policy. The updated version of the Policy will be posted on the Site with the date of the latest update. We recommend that you review this page periodically.

9. Contact Information
If you have any questions or suggestions regarding this Policy, please contact us:

• Email: admin@smartivf.com
• Phone: +971 54 244 5288
• Address: Jumeirah 3, Al Wasl Road, Villa 654
• Date of Last Update: 12.03.2025

This Policy is an integral part of the Terms of Use of the Samaa Fertility Clinic Site. By using the Site, you confirm that you have read this Policy and agree to its terms.